Privacy Policy

Last Updated: December 28, 2025

Welcome to TEMPLEO (“we,” “our,” or “us”). We operate the website https://templeo.blog (the “Site”), where we offer professional WordPress templates and digital assets for purchase and download. Your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We collect information that you provide directly to us and information automatically through your use of the Site.

Information You Provide:

  • Purchase Information: When you make a purchase, we collect your name, email address, billing address, and payment information. We do not store full payment card details; transactions are processed securely by our payment partners (e.g., Stripe, PayPal).
  • Account Information: If you create a customer account, we collect your username, email address, and any information you choose to provide.
  • Communication Information: When you contact us for support at support@templeo.com, we collect your name, email address, and the contents of your message.

Information Collected Automatically:

  • Usage Data: We collect data about your interaction with the Site, such as pages visited, time spent, and referring website. This helps us improve our templates and user experience.
  • Device & Browser Data: We collect information about your device type, browser, IP address (which may indicate general location like city/country), and operating system for security and analytics purposes. This data is anonymized where possible.
  • Cookies & Tracking Technologies: We use cookies—small data files stored on your device—to remember your preferences (like login status), analyze site traffic, and personalize content.

2. How We Use Your Information

We use the information we collect for the following business purposes:

  • To process and fulfill your orders for templates and digital products.
  • To create and manage your customer account.
  • To provide customer support and respond to your inquiries.
  • To send you important transactional emails (order confirmations, download links, license information, and security updates).
  • To analyze and improve the performance, design, and functionality of our Site and products.
  • To prevent fraud, protect the security of our Site, and comply with legal obligations.

Important: We are a digital product shop, not a public blog. We do not host public comment sections, article submissions, or user-uploaded media (like profile pictures) that would be visible to others.

3. Who We Share Your Data With

We respect your privacy and do not sell your personal data. We only share it in the following limited circumstances:

  • Service Providers: With trusted third parties who perform services on our behalf, such as payment processing, email delivery, hosting, and analytics (e.g., Stripe, PayPal, Google Analytics). These partners are contractually obligated to protect your data.
  • Legal Requirements: If required to do so by law or in response to valid legal requests (e.g., a court order or subpoena).
  • Business Transfers: In connection with a merger, sale of company assets, or acquisition, where user information may be transferred as a business asset.

4. Your Rights & Choices (CCPA / GDPR Compliance)

Depending on your location, you may have certain rights regarding your personal data:

  • Access & Portability: You can request a copy of the personal data we hold about you.
  • Correction & Deletion: You can request that we correct inaccuracies or delete your personal data, subject to certain legal exceptions (e.g., we must retain purchase records for tax purposes).
  • Opt-Out of Marketing: We do not currently run a marketing newsletter. All emails you receive are transactional (related to your purchase or support request). If this changes in the future, all marketing emails will include an unsubscribe link.
  • Cookie Controls: Most web browsers allow you to control cookies through their settings. Disabling cookies may limit some functionalities of the Site.
  • Do Not Sell/Share: We do not sell or share your personal data for cross-context behavioral advertising.

To exercise any of these rights, please contact us at: support@templeo.com.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law (such as for tax, accounting, or fraud prevention).

  • Purchase Records: We retain order and payment information for a minimum period required by financial and tax regulations (typically 7 years).
  • Account Information: We retain your account information for as long as your account is active or as needed to provide support.
  • Support Communications: We retain email correspondence for as long as necessary to address your inquiry and for quality assurance.

6. Security

We implement commercially reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. International Data Transfers

Our Site is operated in the United States. If you are located outside the U.S., please be aware that information you provide will be transferred to and processed in the U.S., under U.S. privacy standards which may differ from those in your country.

8. Links to Other Websites

Our Site may contain links to third-party websites (e.g., WordPress.org, Kadence WP, payment gateways). This Privacy Policy applies only to our Site. We encourage you to review the privacy policy of any site you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date. Your continued use of the Site after any change constitutes your acceptance of the new policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@templeo.com
Website: https://templeo.blog