Get in Touch, Ask Questions, Share Ideas
We’re here to help you find the perfect design resources and build better websites. Whether you have a question about a template, need support, or want to suggest a resource we should review, we’d love to hear from you.
📧 Primary Contact Method
Email: support@templeo.com
For the fastest response, please use email.
📋 What to Include in Your Message
To help us assist you better, please include:
- Subject line that describes your inquiry
- Your name and website (if applicable)
- Specific details about your question or request
- Screenshots if reporting a technical issue
- Template/product name if your question is related to a specific resource
⏰ Our Response Time
- General Inquiries: 24-48 hours
- Support Requests: 1-2 business days
- Weekend Messages: We’ll respond on the next business day
We’re based in the Eastern Time Zone (ET/EST).
🎯 Contact Channels by Purpose
For Template Support & Technical Questions
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Email: support@templeo.com Subject: [Template Support] - [Template Name]
Please note: We provide support for template recommendations and guidance. For technical support with purchased templates, please contact the original developer.
For Business & Collaboration Inquiries
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Email: support@templeo.com Subject: [Business Inquiry] - [Brief Description]
Partnerships, guest posts, media inquiries
For Resource Suggestions
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Email: support@templeo.com Subject: [Suggestion] - [Resource Name]
Found a great template or tool we should review? Let us know!
For Affiliate Program Questions
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Email: support@templeo.com Subject: [Affiliate Program]
Questions about our affiliate disclosure or partnerships
📞 No Phone Support
To keep our resources affordable and focused, we do not offer phone support. All communication happens via email, which allows us to:
- Provide more detailed, thoughtful responses
- Include screenshots and links when helpful
- Keep a record of our conversation for future reference
- Serve more people efficiently
🔗 Connect on Social Media
For design inspiration, updates, and community:
- Pinterest – Our design collections and visual inspiration
- Behance – Professional portfolio and design projects
Note: Social media is for inspiration and updates only. For support questions, please use email.
📝 Before You Contact
Check These Resources First:
- Template Documentation – Most templates have detailed documentation from the developer
- Our Blog Posts – We often include troubleshooting tips in our reviews
- FAQ Section – Coming soon to TEMPLEO!
- WordPress.org Support – For general WordPress questions
Common Questions:
Q: Can you customize a template for me?
A: We provide recommendations and guidance only. For custom work, we recommend hiring a developer from platforms like Upwork or Toptal.
Q: Do you offer refunds for templates you recommend?
A: We don’t sell templates directly. Refund policies are set by the individual marketplaces (Creative Fabrica, ThemeForest, etc.).
Q: Can I submit my template for review?
A: Yes! We’re always looking for quality resources. Email us with details.
🏢 About TEMPLEO
TEMPLEO is curated by Artem Johnson, a web designer with 10+ years of experience. We’re a small, independent resource focused on helping designers and businesses find the best web design tools.
Our Mission: To save you time and frustration by providing honest, expert-curated design resources.
📬 Mailing Address
For official correspondence only:
TEMPLEO
Digital Correspondence
[Your City/State if desired]
United States
We primarily operate digitally. Please email first before sending physical mail.
💌 We’re Here to Help
Building a website can be challenging, and finding the right resources shouldn’t be. Whether you’re stuck on a design decision or just want a second opinion on a template, we’re here to help.
Your success is our success. When you build a great website using resources we’ve recommended, it validates our work and helps us continue providing valuable content.
We read every email and genuinely appreciate hearing from our community. Your feedback, questions, and suggestions make TEMPLEO better for everyone.
Looking forward to connecting,
Artem Johnson
Founder, TEMPLEO
support@templeo.com
Last Updated: December 28, 2025
Response Commitment: We aim to respond to all legitimate inquiries within 48 hours.